Verizon Incident in South County - Thursday, April 9, 2009
approximately 2:00 AM on April 9 someone cut fiber optic cables
in San Jose that eliminated the telephone, both land line and cell,
along with internet capabilities in Morgan Hill and Gilroy. This
included all 911 services. The Morgan Hill Office of Emergency Services
(OES) was activated which brought in representatives from City Services
along with City Officers. Together they worked to ensure that Morgan
Hill residents stayed safe and protected. CERT was activated along
with ARES. Their HAM communication capabilities acted as the eyes
and ears for some of the emergency services.
Members of the EOC staff watch the 5:00 news broadcast about the incident
that they were actively involved with.
The CERT sign that was placed on each of the CERT/HAM operator's vehicle
to inform the community about the purpose of the vehicle and it's
Stefani Lavia, one oof the Morgan HIll Police Dispatch Operators, being interviewed by Channel
The NERV (Network Emergency Response Vehicle) that was dispatched
from Cisco Systems to assist with communications for the OES and
Article in San Jose Mercury News - Saturday, April 11, 2009. The
headline says it all. Pictured is Acting Sgt. Mindy Zen and OES
Coordinator Jennifer Ponce.
Wayne Rhoten stationed as one of the CERT/HAM operators that were throughout
Commander Swing being Interviewed by Channel 7 News. David Swing
was the Public Information Officer for this incident.
Members of the EOC staff sharing information about the incident.
Picture from the San Jose Mercury News article published Friday,
April 10, 2009